How to Fix Profile View History Not Showing on TikTok

Is the profile view history not showing or working for you on TikTok and do you want to fix it?

In February 2022, the option was released.

The option enables you to see who viewed your TikTok profile in the last 30 days.

However, to use the option, both users need to enable the option first.

If you are going to someone’s profile and their option is on, they can view that you have seen their profile.

In this post, I will tell you why you can’t see profile views on TikTok and how the profile view history if it’s not showing or working.

Why can’t I see profile views on TikTok?

You can’t see profile views on TikTok because your age is under 16 years old or have more than 5K followers.

As per TikTok, to access the profile view history feature, the users have to be aged 16 years old or above.

Additionally, you also need to have less than 5,000 followers to get the option.

You can set your age on TikTok by your TikTok profile > Menu > Settings and privacy > Manage account > Date of birth.

You cannot change your date of birth if you have already set it.

To change your contact information, the only thing you can do is to contact TikTok.

These requirements are not informed by the TikTok app, as a result, users do not know why they cannot access the profile view history feature.

How to fix profile view history not showing on TikTok

To fix profile view history not showing on TikTok, you need to create a new account on TikTok or contact TikTok.

Use the feedback form in order to contact TikTok on the application.

If you’re on the app, go to your profile > Menu > Settings and privacy > Report a problem.

If you have set your date of birth incorrect to 16 years old and below, make a request to TikTok to update or change it.

Alternatively, if your date of birth is set to 16 years old and above but the profile view history feature is still not showing, ask TikTok to fix it for you.

Having said that, if you have more than 5,000 followers, your account will not be eligible for the option.

In this case, you need to create another TikTok account or use an account that contains less than 5,000 followers.

Below are 2 methods to fix the TikTok profile view history not showing.

Method 1. Contact TikTok

The first way is to contact TikTok.

There are a couple of methods that can be used to contact TikTok.

It can be done by reporting a problem on the app or using the TikTok feedback form.

To report a problem on the application, visit your profile > Menu > Settings and privacy > Report a problem.

After tapping on “Report a problem”, select the appropriate help categories, tap on “Need more help?”, tell them your issue, and tap on “Report”.

The second method to contact TikTok is to use the TikTok feedback form.

After opening the form, enter your email address (that is linked to your TikTok account) and username.

Choose “Change account information” as the topic and “Other” as the subtopic.

In the end, state the problem that you’re facing and submit the form.

You will get a response from TikTok via email in 1-3 business days.

Here’s an example of the description, “Hi TikTok team, my age is above 16 years and my account has less than 5K followers but the “Profile view history” feature is not working. Please help me to fix this”.

Just remember that you cannot get help from TikTok if you’re not at least 16 years old or you don’t have less than 5,000 followers.

The reason behind it is that you don’t meet the requirements to see your profile views.

Method 2. Create a new TikTok account

To get the profile view history option, you have to be at least 16 years old and you must have less than 5,000 followers to meet the requirements.

If you don’t meet the requirements, the ideal way to deal with it is to create a new TikTok account.

On the other hand, you can use another TikTok account that contains less than 5K followers.

To make a new account, go to TikTok, tap on “Profile”, tap on your username on the top bar, and tap on “Add account”.

After tapping on “Add account”, sign up via your phone number, email address, or social media sites.

When you’re creating a new account, the next thing you need to ensure is your date of birth, set your date of birth to show that you are above 16 years old.

You need to set your age at 16 years old in order to meet the minimum age requirement for the profile view history feature.

Final Words

Some users reported that the profile view history feature on one TikTok account is available but not on the other.

It is happening due to their followers if they have more than 5,000 followers on their account, they cannot get the option.

Your access to the profile view history feature will be restricted if your followers are more than 5,000 on TikTok.

I do not know why TikTok implemented this requirement, but you need to create a new account to bypass this restriction.

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